How are the precautions against COVID-19 determined?
Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against #COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.
As Fraport #TAV #Antalya Terminal Management, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.
What precautions are taken at the airport to curb the spread of coronavirus?
The precautions taken at our airport can be grouped under three main areas.
Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with each other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.
Do I have to wear a mask inside the terminal?
To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.
We kindly remind you to wear a mask during your trip to and from the airport with public transportation.
Is there a change in check-in procedures?
No, you can still check-in to your flight when you arrive at the terminal. On the other hand, for a faster and safer experience, we recommend to complete your online check-in before arriving at the terminal, whenever possible.
Are there changes in security checks?
We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.
X-ray machines and trays are disinfected frequently.
Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.
I want to accompany or welcome guests. Can I enter the terminal?
Until further notice, only passengers and airport staff will be allowed inside the terminal. Please wait in the carpark to welcome guests.
How long before my flight do I have to arrive at the terminal?
We recommend that you arrive at the airport at least 2 hours before your flight for domestic flights, and 3 hours for international flights.
What precautions are taken at lounges?
The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
During this phase, some facilities at our airport may be closed to service. For detailed information: elite@antalya-airport.aero
What precautions are taken at F&B points?
The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.
F&B areas, kitchens and storage areas are frequently disinfected.
We recommend using contactless payment options.
What precautions are taken at duty-free shops?
The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.
Duty-free areas and storage areas are frequently disinfected.
We recommend using contactless payment options.
What precautions are taken at prayer areas?
The prayer areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
What are new rules during boarding?
All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn. Boarding pass and ID checks are configured to minimize contact with others. Passengers without masks won’t be allowed to board the airplane.
What precautions are taken for arrival passengers?
International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units. All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Baggage conveyor systems are disinfected frequently.
